Shipping Policy

At Winora, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully for a smooth shopping experience.

Order Processing

• Orders are usually processed within 24–48 business hours after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery

• We offer shipping across India.

• Delivery timelines may vary depending on your location and courier partner availability.

• Estimated delivery time is generally 3–7 business days after dispatch.

Shipping Charges

• Free shipping may be available on selected products or orders above a certain value.

• Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS (if applicable).

• Customers can track their shipment status using the provided tracking information.

Delayed or Failed Deliveries

• Delivery delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances.

• If delivery fails due to incorrect address or unavailable recipient, re-delivery charges may apply.

Damaged or Missing Products

• If you receive a damaged, defective, or incomplete order, please contact us within 48 hours of delivery with relevant photos and order details.

Contact Us

For any shipping-related queries or support, please contact our customer support team.